Privacy Policy

1. Introduction

orbitforge.games ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information: We collect information that you provide directly to us, including:

• Name, date of birth, and contact information
• Government-issued identification documents
• Payment and banking information
• Account credentials and preferences

Automatically Collected Information: We automatically collect certain information when you use our services:

• IP address and device information
• Browser type and version
• Usage data and browsing patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process your registration and verify your identity
• Process deposits, withdrawals, and transactions
• Provide customer support and respond to inquiries
• Detect and prevent fraud, money laundering, and other illegal activities
• Comply with legal and regulatory obligations
• Send you promotional offers and marketing communications (with your consent)
• Improve our services and user experience

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in operating our business
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Regulatory Authorities: We share information with regulatory bodies as required by our licensing agreements
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• With Your Consent: We may share information with your explicit consent

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication protocols
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain certain information for longer periods as required by law or regulatory requirements.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your personal information
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@orbitforge.games

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are strictly for individuals aged 19 and over. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. GDPR Rights (For European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can correct inaccurate personal data
• Right to Erasure: You can request deletion of your personal data (right to be forgotten)
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can receive your data in a structured format
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time
• Right to Lodge a Complaint: You can file a complaint with a supervisory authority

To exercise your GDPR rights, please contact our Data Protection Officer at dpo@orbitforge.games

For more detailed information about GDPR compliance, please visit our GDPR Information Page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@orbitforge.games

Data Protection Officer: dpo@orbitforge.games

Phone: 1-800-522-2876 (Monday-Friday, 9 AM - 5 PM EST)

Mailing Address: Deck Entertainment B.V., Curaçao

Company Registration: Deck Entertainment B.V., Company Number 144851, Curaçao