License Information

Operating License

orbitforge.games is operated by Deck Entertainment B.V., a company incorporated under the laws of Curaçao with Company Number 144851.

This website is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) under License Number OPIG1242190.

Regulatory Authority

Alcohol and Gaming Commission of Ontario (AGCO)

The AGCO is responsible for regulating the alcohol, gaming, horse racing, and private cannabis retail sectors in Ontario, Canada. As a licensed operator, orbitforge.games is subject to strict regulatory oversight and compliance requirements.

AGCO Contact Information:

• Website: www.agco.ca
• Phone: 1-800-522-2876
• Email: customer.service@agco.ca

Jurisdiction and Eligibility

Geographic Restrictions: orbitforge.games is only available to residents of Ontario, Canada who are physically located within the province when placing bets or playing casino games.

Age Requirement: You must be at least 19 years of age to use our services. We verify age and location to ensure compliance with Ontario regulations.

Responsible Gaming: As a licensed operator, we are committed to promoting responsible gambling and providing tools and resources to help players gamble safely.

License Conditions

Our license requires us to:

• Maintain high standards of integrity and fairness
• Protect player funds and personal information
• Prevent money laundering and fraud
• Promote responsible gambling
• Comply with all applicable laws and regulations
• Submit to regular audits and inspections
• Operate transparently and ethically

Player Protection

As a licensed operator, we are required to:

• Segregate player funds from operational funds
• Maintain adequate financial reserves
• Provide fair and transparent terms and conditions
• Offer dispute resolution mechanisms
• Protect player privacy and data security
• Implement age verification systems

Complaint Resolution

If you have a complaint about our services, you can:

• Contact our customer support team directly
• Submit a complaint through our website
• Escalate to the AGCO if your complaint is not resolved

For more information, please see our Complaint Process page.

Gaming Software Providers

We work with licensed and regulated gaming software providers who are also subject to strict regulatory oversight. All games are tested for fairness and randomness by independent testing laboratories.

Payment Processing

All payment processing is conducted through licensed and regulated financial institutions and payment service providers. We comply with all anti-money laundering (AML) and know-your-customer (KYC) requirements.

License Verification

You can verify our license status by:

• Visiting the AGCO website and searching for License Number OPIG1242190
• Contacting the AGCO directly at 1-800-522-2876
• Checking the license information displayed in the footer of every page on our website

Changes to License Status

Any changes to our license status will be communicated to players through our website and via email. If our license is suspended or revoked, we will immediately cease operations and return all player funds in accordance with regulatory requirements.